中国消费者报北京讯记者武晓莉）据中国国家铁路集团有限公司消息，2023年，全国铁路累计服务12306客服中心预约的特殊重点旅客91.9万人次，同比增长163%。为保障重点旅客出行更加温馨便捷，即日起，

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